Module 10 – Know Your Rights
Employment relationship problems
If an employment problem arises at work, employers and employees should firstly check the facts. They should talk to each other to try to resolve the problem, possibly involving a support person or union/association representative in the discussion.
If the problem can’t be resolved by talking, employees or employers can contact the Ministry on 0800 20 90 20, where calls will be handled in a safe environment. This service is free.
Problems that remain unresolved can be taken to the Employment Relations Authority or later to the Employment Court.